Support @ Enlighten Hosting

Privacy Policy

Enlighten Hosting respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected via Enlighten Hosting's Web site. Enlighten Hosting agrees with the New Zealand Bill of Rights Act Section 14, and believes in democratic process. Our privacy statement is in line with the Privacy Act 1993.

Part I. Information Collection

Enlighten Hosting collects information through our Web site at several points. We collect the following information about primary visitors:

  • Company Name (if applicable)
  • Contact Name
  • Phone Number
  • Email Address

We may also collect names and email addresses which our users divulge about other people, such as referrals. Enlighten Hosting does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information. We collect the following general data that is not personally identifiable information:

  • IP Address
  • Browser Specifications
  • OS Specifications

We verify the accuracy of this information by requesting confirmation from the user. We collect this information through registration forms, clickstream tracking and automatic logging files. The information is collected voluntarily. To receive our products and services, your email address is mandatory in order for us to keep in contact with you. Where you are required to pay for products or services, your personal information as outlined above is required. Other information we request is optional.

We do employ cookies. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable Enlighten Hosting to track usage patterns and deliver customized content to users. Our cookies do have an expiration date. Our cookies do not collect personally identifiable information.

Part II. Information Usage

The information collected by Enlighten Hosting will be used for billing and contact purposes. Users who provide information will receive email announcements and product updates. Registered users will receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

The information we collect will not be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources. We offer links to other Web sites. When you click on links to other Web sites, we encourage you to read their privacy policies.

If our policy on information collection or uses changes, will advise you by email within 2 days.

Part III. Access to Information

Enlighten Hosting maintains the accuracy of our information by verification procedures. Users may contact us by sending an email to Users may delete their information from our database by sending an email to privacy@enlightenhosting.comand requesting that their information be deleted.

Part IV. Problem Resolution

If problems arise, users may contact Enlighten Hosting by sending an email to We are committed to resolving disputes within 2 working days.

Part V. Data Storage and Security

Enlighten Hosting protects user information with the following security measures:

  • secure servers
  • firewalls
  • SSL encryption
  • weekly backup

If you have any further questions about privacy or security, please contact us by sending an email to: