An Email Auto responder is an "Out of the Office" response, that can be sent once per day, once per sender or in reply to every email recieved.

Enlighten Hosting recommends that you use Web Mail where possibly for the set up of an Auto Responder as email applications such as Microsoft Outlook or Eudora can require your computer to be switched on with the email application open and downloading your email.

1.  Go to http://mail.enlightenhosting.com

2.  Login. Your email address is your username.

3.  Click “Settings” on the top navigation bar.

4. Click “Auto Responder” on the side navigation bar.

5. Type out the repsonse message



6. Select one of the status options

      a. Do Not Respond
This means that the Auto Responder is disabled.

      b. Respond Always
All messages sent to this account will have recieve an auto response message. This means that  if  the same person emails you four times while the responder is enabled, they will receive the auto response message four times.

      c. Respond Once
The response message will be sent to all senders once only. The mail server keeps a log of previous email senders so messages will not loop and will be sent once only to the sender while enabled . This means that  if  the same person emails you four times while the responder is enabled, they will receive the auto response message once.

     d. Respond after a period
This option is similar to the Respond Once option except multiple responders will be sent. The next field on the right contains the number of days a responder should be inactive. When the number of days the last response exceed the limit a new responder will be automatically sent.

Typically you would use a low number such as 7. In such case the sender no matter how many messages he sent during 2 weeks will receive 2 responder messages. The second one will be sent after a week from the first one sent.

7.  Click “Save Changes”